Refund policy

Exchange Policy

Our exchange policy lasts 7 days. If 7 days have passed since your purchase, we are unfortunately unable to offer you an exchange.

To be eligible for an exchange, your item must be unused, in the same condition that you received it, and in its original packaging.

Additional non-exchangeable items: Gift cards

To complete your exchange, we require a receipt or proof of purchase.

Sale Items

Only regular-priced items are eligible for exchange.
Sale items cannot be exchanged.

Refund Policy

Please note that we do not offer refunds.
All sales are final. Once your purchase has been completed, we are unable to provide refunds, partial refunds, or cancellations. However, you may be eligible for an exchange within 7 days of purchase, in accordance with our Exchange Policy.

Need Help?

For any questions regarding exchanges, please contact us at refinement.store@tprefinement.com